9/2025 – 06/2026 | RESEARCH ASSOCIATE | UNIVERSTY OF MANCHESTER

Working at a UK top 10 School of Medical Sciences for the multi-national EU Horizon Europe-funded DELiberative ImproVEment of oRal care quality (DELIVER) project. The wider project aims to develop as series of online tools, and to act as a blueprint for meaningful deliberative dialogues between dentists, clinicians, and patients – as a pathway to better dental service delivery drawing on improvement science. My work for the project involves a variety of activities across three workstreams (WS1-3), undertaken in Germany and the UK: WS1 focuses on examining patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) to develop a service quality monitoring dashboard, with qualitative research on dentists perceptions of its value after use; W2 develops a taxonomy of unstructured data within PROMs and PREMs, drawing on natural language processing (NLP) to do so, in particular, we use DeBERTa model sentiment classification and BERTopic for topic modelling to develop dashboard to accompany the one generated by WS1; and WS3 which includes both Realist and systematic literature reviews of mHealth uptake within dentistry, framing analyses in WS1 and WS2.

2/2021 – 08/2025 | RESEARCH FELLOW | UNIVERSTY OF SHEFFIELD

Working for the Wellcome Trust funded project ‘Orphan drugs: high prices,access to medicines and the transformation of biopharmaceutical innovation project (award held by Prof Paul Martin) substantively involved leading a workstream on the politics surrounding access and high prices for orphan drugs prices. Primary research included ethnographic immersion at academic and industry conferences, interviews with patients and rare disease experts, and digital methods research including digital methods analyses of social media. It required an ability to negotiate and manage professional relationships, eliciting data on vulnerable people and with commercially sensitive aspects. Through this role, personal career development has seen gain a FHEA and PGCertTLHE through occasional teaching i.e., undergraduate and postgraduate lecturing and supervising MA dissertation supervision, Further development has saw me gain UKRI funds for an independent project Fostering cultures of open qualitative research and work for SLoPS and UK-ODA. (see Research Experience above).
> Date overlap – started whilst serving three-month notice period on previous role.

7/2018 – 08/2021 | RESEARCH ASSOCIATE | UNIVERSTY OF GLASGOW*
Working for the AHRC-funded Beyond the Multiplex project – part-time completion of a PhD in parallel – saw me develop various skills. The project generated theory and policy recommendations for non-mainstream film (i.em. arthouse) audience development, working collaboratively with co-investigators from the Universities of Glasgow, Liverpool, Sheffield, and York to contribute towards (and at times lead) various outputs, often combining STS (social theories of practice) with theory from new cinema histories. The role also involved managing relations between website and database developers and academic researchers to design a website with search tools and data visualisations through by inductively building an RDF/triplestore database that adapts with end-user search, thus maintaining an interpretivist base.

4/2018 – 06/2018 | RESEARCH ASSOCIATE | NEWCASTLE UNIVERSTY
This role (discussed above) involved working for the AHRC-funded Beyond the Multiplex project alongside part-time PhD study. The role transferred as a continuing TUPE from Newcastle University into the University of Glasgow alongside the Principal Investigator’s change of institutional employer.

9/2016 – 04/2018 | PLANNING ASSISTANT | NETWORK RAIL
Working for the UK’s rail network provider, this role (undertaken full-time during part-time PhD study) involved planning and resourcing various infrastructure maintenance projects. It required a good knowledge of rail standards, familiarity with various planning systems (inlcluing PPS, NROL3, and Business Objects) and advanced knowledge of most Microsoft Office products.

10/2015 – 06/2016 | GRADUATE TEACHING ASSISTANT | UNIVERSTY OF SHEFFIELD
Undertaken during early-stage PhD study (prior to transferring to Newcastle University in 2016 alongside the primary supervisor), this role saw me deliver seminars and mark/assess work across eight courses, whilst completing a series of graduate teacher training modules.

10/2015 – 06/2016 | SOFTWARE DEVELOPER | ADDACTION
Working for a large drug and alcohol misuse and mental health charity, I managed a Microsoft SharePoint intranet/extranet, taking responsibilitu fr poeject managing various software implementations. Alongside, I designed and delivered a training programme for over 1,200 staff nationwide, input as technology lead on various contract bids/tenders, and sat on a critical incident review group (CIRG).

10/2015 – 06/2016 | POLICY & PERFORMANCE OFFICER | L&Q
This varied role for the UK’s second-largest social landlord involving analyses of business processes, procedures, and policies – alongside managing various SharePoint-based Sites. It also involved drafting copy for policy, reports, benchmarking across the G15, and various public-facing communications aimed towards a diverse set of audiences e.g., guides and leaflets.